Office Manager - State Farm Agent Team Member
Full Time • Montclair, NJ
Responsive recruiter
Benefits:
- Bonus based on performance
- Health insurance
- Profit sharing
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As office Manager with the Demyers Agency, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. Developing self and other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Our Agency is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
As office Manager with the Demyers Agency, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. Developing self and other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Our Agency is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Lead, Direct, and work with and for the team.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
- Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented - Experience in customer service required
- 7 years State Farm Experience or Comparative
- Experience in managing customer service preferred
- Experience in sales preferred
- Proactive in problem-solving
- Spanish Speakers encouraged to apply***
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment.
- Must have: Property, Casualty, Life, and Health License
- Must have ability to obtain series 6, 63, and 65 within agreed time frame.
BENEFITS:
- Paid time off (holidays and personal/sick days)
- Salary plus sales overrides based on production.
- Health benefits (or allowance)
- Growth potential/opportunities for advancement within my agency
Compensation: $70,000.00 per year
Do you strive to set yourself apart from all the others?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Please do not call office - we will contact you.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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